What methods of payment do you accept？

• Credit Card - VISA, Master Card, American Express
• Paypal
• Apple Pay ,Google Pay, Shop Pay

No matter what methods you prefer, you need to select your items and add them to your shopping cart, that's for sure. In addition, registering with us first would be very helpful for shopping with us since you will get rid of the trouble of entering your information repeatedly, plus, you can manage your account, check your SilkSilky points and get informed of your order status very fast. For more payment procedures, please read the following instructions.

What currencies do you accept for payment?

We accept the following currencies: US Dollar, Australian Dollar, Canadian Dollar,  Pound Sterling,  Singapore Dollar.

Why was my payment declined?

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or your card is not suspended by the bank for a review. In the case that your payment is still refused, we suggest you try a different card or pay us via PayPal.

If the above instructions fail, please contact your bank or submit a ticket with as much detail as you could provide along with the error messages, so that we may assist you.

Why can't I check out?

We suggest you change a device or browser and try again. Sometimes certain aspects of checkout won't display or function properly.

And you are suggested to try and check out using PayPal Express check out to see if that helps.

If you're still having trouble, you can give us the SKU, quantity, color, and size you need, and we will send you a payment link for you to pay.

And you can contact us: support@southcloudhome.com